Error messages
No need to sign in to the tool's account
Error messages may suggest that you sign in again or reset the key (for example, Please run /login).
This is a hint from the tool itself, meant for its vendor's account. You do not need to do this:
check your Explyt key and the connection settings using the table below.
| Message | What it means | What to do |
|---|---|---|
401 Unauthorized, API Error: 401 Unknown API key: ... | The key was entered with a typo, revoked, or reissued | Copy the current key in your personal account (the Connect to Explyt block) and paste it again |
404 Not Found on the first request in Codex | Codex signed in through a ChatGPT account instead of the key, or the key is wrong | Sign out of the ChatGPT account, sign in with the Explyt API key, and check ~/.codex/auth.json |
429 Too Many Requests, a message about an exhausted limit or minutes | Subscription minutes and Flex minutes have run out | Renew the subscription or buy a Flex minutes pack in your personal account. The balance is shown there as well |
Model '<MODEL_NAME>' not found and similar | The model identifier is wrong | Check the name against the list at https://api.explyt.ai/openai/api/models, for example auto or Anthropic/opus-5 |
failed to parse model_catalog_json (Codex) | After a Codex update the model catalog is missing a field | Add the field named in the error message to every model in the catalog |
If the message does not match any row, contact support: support@explyt.com or the chat with the team. Attach the error text and the name of the tool.